Privacy Policy
Last updated: March 10, 2026
1. Introduction
Met Before (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us:
- Account information: Your name, email address, and password when you create an account.
- People catalog data: Names, photos, contact information, notes, tags, and encounter details that you add to your personal catalog.
- Voice recordings: Audio notes you record for AI-assisted data entry, which are processed and then deleted.
- Usage data: Basic analytics about how you interact with the service to help us improve the product.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Process voice recordings through AI transcription to help you quickly capture contact details.
- Enable search functionality across your personal catalog.
- Send you service-related notifications and updates.
- Respond to your requests and provide customer support.
4. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. Photos and files are stored in encrypted cloud storage. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share data only in the following circumstances:
- Service providers: With trusted third-party services that help us operate our platform (e.g., cloud hosting, AI transcription), under strict data processing agreements.
- Legal requirements: When required by law, regulation, or legal process.
- Safety: To protect the rights, property, or safety of Met Before, our users, or the public.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data.
- Correct or update any inaccurate personal data.
- Delete your account and all associated data.
- Export your data in a portable format.
- Object to or restrict certain processing of your data.
7. Cookies
We use essential cookies required for the service to function properly (such as authentication tokens). We do not use advertising or tracking cookies.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at [email protected].